Privacy & cookies

Browser storage and necessary services

We save your analytics choice in your browser for up to 12 months. Acceptances expire after 365 days; refusals may be requested again after 183 days, but an old refusal does not turn optional analytics back on.

When you upload documents, session storage holds a private access token so you can return to your intake and report in the same browser session. Gift-order access uses a private link. Keep these links private.

Payments are processed by Stripe. When checkout opens, Stripe receives the information needed to process your purchase and may use cookies and browser storage for secure payment processing and fraud prevention. These necessary services are not disabled by an analytics refusal. See Stripe’s privacy policy.

Visitor analytics

Lovable’s analytics uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, and errors. Detailed data is kept for 90 days and daily summaries for a year. This site does not currently have click tracking enabled or send custom activity events.

Page visits, time on page, page speed, and errors are recorded for every visitor, without cookies and without identifying anyone, even after Reject all or a browser’s Global Privacy Control signal. Your analytics choice is passed to Google Consent Mode; rejection holds back optional analytics, not this anonymous counting.

The choices panel appears by default in the EU/EEA, the UK, Switzerland, all of Canada, and when a visitor’s location cannot be determined. Cookie settings is available at the bottom of every page in all regions. Global Privacy Control overrides an acceptance and disables optional analytics without requiring a banner.

Documents, reports, and gift orders

Uploaded documents, extracted policy facts, and generated reports are stored in private Lovable Cloud storage and records. Access requires your intake’s private token. Documents are sent through Lovable’s AI gateway to Gemini to extract printed facts and prepare your report. Upload only documents you are authorized to use.

Gift orders store the report type, quantity, Realtor name and brokerage when supplied, payment status, purchaser email returned by Stripe, and gift codes. Stripe receives purchase details to process payment. A gift redemption link reveals only the report type and whether the code has been used.

We do not sell insurance or share your policy documents with insurance carriers. Rejecting analytics does not delete documents or payment records and does not prevent secure uploads, purchases, or report access.